About
Coolnetworky is a two-person SMS agency in Austin, Texas, built around a simple stance: the text channel pays for itself only when every send respects the person holding the phone and the 47 CFR 64.1200 rulebook behind them.
Principal SMS Strategist
Nine years in lifecycle marketing, the last six running SMS for marketplace apps and Shopify DTC brands with lists up to 250,000 subscribers. Klaviyo Product Certified; has registered 10DLC campaigns for dozens of brands. Believes most SMS advice is email advice with fewer characters, and writes like it.
Messaging Operations & Compliance Lead
Seven years in messaging operations, formerly support engineering at a CPaaS reseller, where he watched hundreds of senders learn about carrier filtering the hard way. Owns 10DLC and toll-free registration, TCPA revocation workflows, quiet-hours QA, and the filtering forensics when delivery drops.
Every claim on this site sits next to a published benchmark or a primary source, and monthly reports do the same. When a figure is an illustrative composite of client work, we label it, the way the Results page does.
Registration, consent records, and quiet-hours QA come before revenue work on every engagement. TCPA exposure at $500 to $1,500 per text is a business risk we manage, not a footnote we mumble.
Two people, a capped client roster, and no account-manager layer. You work with the strategist and the operator who actually run your program, which is exactly how the write-ups on this site got their numbers.
The method is documented on the Process page and the receipts live in the Write-ups. Reach either of us directly at contact@coolnetworky.com.
No sales layer, no handoff. The strategy call is with Rhea or Grant, and usually both.
Get a free strategy callOr email contact@coolnetworky.com
